Episode 26: The Market Research is in…The Top 5 Sales Challenges to Overcome in 2023
In this episode of the Stronger Sales Teams podcast, Ben shares the results of a market research study on the biggest challenges faced by Sales Leaders in 2023. The top five challenges identified are talent management, building trust with customers, customer attention or key account management, social selling, and using technology effectively. Ben provides actionable steps and insights to help overcome these challenges and build stronger sales teams.
Key Takeaways:
- Talent management is the number one challenge for sales leaders, including recruiting staff, managing and motivating existing staff, and team engagement.
- Building trust with customers is crucial, and sales leaders should focus on having a clear sales process, working on prospecting skills, and engaging with multiple decision makers in an organization.
- Customer attention and key account management require building relationships, checking in with customers, and having a key account management framework.
- Social selling is important for sales teams, and sales leaders should encourage their teams to create content, engage with social media platforms, and network effectively.
- Using technology effectively is a challenge, and sales leaders should focus on video communication, automation, upskilling themselves, and nurturing their teams to build tech habits.
0:00 Intro
1:11 Market Research Study
2:35 Sales Leader’s Biggest Challenges for 2023
2:47 Biggest Challenges for 2023: Talent Management
6:47 Biggest Challenges for 2023: Building Trust with Customers
11:47 Biggest Challenges for 2023: Customer Retention
15:05 Biggest Challenges for 2023: Social Selling
19:00 Biggest Challenges for 2023: Using Technology Effectively
25:31 Health and Wellbeing Tip
26:69 Outro
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